Privacy Policy

A legal disclaimer

Privacy Policy

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1. What information we collect

We may collect personal information that you provide to us, including:

• Name

• Email address

• Phone number (if provided)

• Shipping and billing address

• Order details and preferences (including custom selections)

We may also collect limited technical data such as IP address and website usage through cookies or analytics tools.

2. How we collect your information

We collect information when you:

• Place an order

• Submit a custom design form

• Contact us via our website or email

• Subscribe to updates or marketing (if applicable)

3. Why we collect your information

We use your information to:

• Process and deliver your orders

• Create and fulfil custom products

• Communicate with you about your order or enquiry

• Improve our website and services

• Send updates or marketing (only if you opt in)

4. Disclosure of your information

We may share your information with trusted third parties where necessary, including:

• Payment processors

• Shipping and delivery providers

• Website and hosting platforms (e.g. Wix)

We do not sell or rent your personal information.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no online system is completely secure.

6. Access and correction

You may request access to, or correction of, your personal information at any time by contacting us using the details below.

7. Cookies and analytics

Our website may use cookies or similar technologies to improve your browsing experience and analyse website traffic. You can disable cookies through your browser settings.

8. Overseas disclosure

Some third-party services we use may store data overseas. We take reasonable steps to ensure these providers handle your information in accordance with Australian privacy laws.

9. Contact us

If you have any questions or concerns about this policy or your personal information, please contact us at:

Email: [Insert Email Address]

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.