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Refund Policy
Refund Policy - the basics
As each piece is made to order, we do not offer refunds or exchanges for change of mind.
If your item arrives damaged or faulty, please contact us within 7 days of delivery with your order details and a photo of the issue. We will assess the situation and offer a replacement or refund where appropriate.
Please note:
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Items must not be worn or used (unless faulty)
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We are not responsible for damage caused by general wear and tear
This policy is in line with your rights under the Australian Consumer Law, which guarantees that products must be of acceptable quality and match their description.
For any concerns, please contact us at:
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